SHIPPING & DELIVERY POLICY

isbulk.com

Last Updated: April 2026

1. DELIVERY AREAS

We deliver throughout the United Kingdom. International delivery may be available for select destinations — please contact us for details.

2. SHIPPING METHODS AND TIMEFRAMES

- Standard Delivery: Estimated 3-5 working days
- Express Delivery: Estimated 1-2 working days (orders placed before the cut-off time are dispatched the same day)

Delivery timeframes are estimates and not guaranteed. Delays may occur due to carrier issues, adverse weather, or other circumstances beyond our control.

3. FREE DELIVERY

We offer FREE standard delivery on all orders over £39. Orders below this threshold are subject to a delivery charge calculated at checkout.

4. ORDER PROCESSING

Orders are processed and dispatched as quickly as possible. You will receive an email confirmation when your order is placed and a dispatch notification with tracking details once your order has been shipped.

5. TRACKING YOUR ORDER

Once your order has been dispatched, you will receive a tracking number via email. You can use this to monitor the progress of your delivery through the carrier's website.

6. DELIVERY ISSUES

If your order arrives damaged, incomplete, or if you have not received your delivery within the estimated timeframe, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue promptly.

7. INCORRECT ADDRESS

Please ensure that your shipping address is entered correctly at checkout. We cannot be held responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately and we will do our best to update the delivery address before dispatch.

For any questions regarding shipping and delivery, please contact us:
Email: [contact@isbulk.com]
Website: https://isbulk.com